Billing Coordinator

Position Type: Part-Time/Regular

 

Description:
This role is responsible for providing administrative oversight of daily billing operations for the following events:
  1. World Futsal Cup
  2. World Futsal Championships
  3. Elite96
  4. Top 12 Experience

The Billing Coordinator ensures timely billing/collections and revenue maximization, by standardizing charge submission process. In addition, the coordinator helps develop policies and procedures, implements new processes and monitors compliance to established guidelines.

 

Job Responsibilities:
  • Meets routinely with manager to review current tasks and assignments. Assists in allocating resources as needed to support operations.
  • Resolves all complaints and problems using independent judgment and decision making skills to ensure client satisfaction and adherence to billing standards.
  • Receives, compiles, organizes and consolidates data from varied sources.
  • Maintains accurate, well-organized, up to date files for retrieval of needed documentation.
  • Compiles daily data as requested and reports to appropriate parties.
  • Monitor weekly invoice submission volume, weekly charges posted, daily cash, incomplete charges, denials, collection reports, refunds, etc. Develops dashboard to track these indicators and conduct routine meetings with managers to discuss the results of these indicators and redirect staff efforts as needed.
  • Organizes, prioritizes and expedites own work flow and uses independent judgment.
  • Recognizes routine problems and recommends suggestions, ideas and solutions.
  • Meets or exceeds internal standards for accuracy and timeliness in invoice preparation and submission.
  • Helps identify and quantify operational deficiencies that may be adversely impacting billing systems issues, process issues in other areas, and assists in finding solutions to these issues.
  • Provides excellent and timely customer service support.
  • May be asked to perform other varied functions.

 

Qualifications:
  • Preferred Bachelors degree in Mathematics, Statistics, Finance or a related field.
  • Spanish and Portuguese a bonus.
  •  Minimum of 1-3 years of relevant work experience or equivalent combination or training and relevant work experience.
  • Knowledge of Freshbooks preferred.
  • Ability to work in a fast paced environment.
  • Excellent customer service skills are required for this role.
  • Critical thinking and problem solving skills.
  • Good communication, interpersonal and computer skills.
  • Must have the skills necessary to operate the office equipment required to fulfill job duties.
  • Ability to develop and maintain effective working relationships with customers and staff.
  • Qualified candidates must be able to effectively communicate with all levels of the organization.

To Apply:

Please email your resume to [email protected] along with 3 references.